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New Pricing! 1.5 Update

New Pricing, Wallet System & SaaS Config. Update - v1.5

July 06, 2024β€’8 min read

TL;DR: Starting July 10, 2024, Stammer.ai is introducing new (cheaper) pricing tiers and cheaper cost per AI messages. New plans include the Starter Plan at $49/month, the Agency Plan at $197/month, and the Full SaaS Mode at $497/month. Additional features include an agency wallet system, advanced SaaS configurator, and customizable add-ons. Existing subscribers retain their current rates but can upgrade/ switch to the new plans at anytime.

New Pricing Plans

Only new subscribers will be affected by the pricing changes. Existing subscribers can keep their current plan or switch to a new tier at any time.

pricing

🌟 Starter Plan ($49/mo) 🌟

The starter plan is now the most basic version of Stammer.ai without white labeling, built for agencies who need more time to build/ test their AI agents before selling.

  • βœ… 5 AI Agents

  • βœ… 5M Characters (Storage)

  • βœ… Custom Knowledge Base

  • βœ… Website Chat Widget

  • βœ… All Integrations

  • βœ… Unlimited Users & Contacts

  • βœ… $25 Credit at Sign Up (used for wallet starting balance)

  • ❌ White Labeling Not Available in Starter Plan

πŸš€ Agency Plan ($197/mo) πŸš€

The agency plan is now the most affordable version of Stammer.ai with ALL white labeling functionality, built for agencies just getting started or those with a smaller client list.

  • βœ… Everything in Starter

  • βœ… All White Labeling Features

  • βœ… 20 AI Agents

  • βœ… 20 Client Sub-Accounts

  • βœ… 20M Characters (Storage)

  • βœ… Custom Functions

  • βœ… API & Webhooks

  • βœ… $100 Credit at Sign Up (used for wallet starting balance)

  • ❌ Bring Your Own LLM API Key (OpenAI)

πŸ’Ž Full SaaS Mode ($497/mo) πŸ’Ž

The Full SaaS Mode plan is easily the most powerful version of Stammer.ai with the ability to sell unlimited AI agents to unlimited clients while using your own OpenAI API key to increase your profitability even further.

  • βœ… Everything in Agency

  • βœ… Unlimited AI Agents

  • βœ… Unlimited Client Sub-Accounts

  • βœ… 50M Characters (Storage)

  • βœ… Bring Your Own OpenAI API Key

  • βœ… $250 Credit at Sign Up (used for wallet starting balance)

  • βœ… Access to New Features

Cost per AI Message - Updated (~40% Cheaper)

We also updated and simplified the cost of AI messages and other add-ons available for you to resell to your clients at a higher profit margin.

πŸ“© Extra Messages:

  • GPT-3.5: $0.005/message.

  • GPT-4 Turbo: $0.05/message.

  • GPT-4o: $0.02/message.

message

πŸ€– Extra AI Agents:

  • $10/month per agent (note: Full SaaS Mode users have unlimited AI agents included at no additional cost).

agents

πŸ’Ύ Extra Storage:

  • $5/month (taken from wallet balance) per 1M characters.

storage

πŸ’΅ Wallet System Explained

The wallet system replaces the old message credits system. Old message credits will be converted to an available wallet balance at $0.003 per message credit for both agencies and sub-accounts. (Example: 500K message credits becomes a wallet balance of $1,500)

πŸ’° Agency Wallet System πŸ’°

The agency wallet balance is maintained by the agency's credit card with both manual and auto billing options.

  • Example: When your wallet balance is less than $10, your credit card will be charged $10.

When is the Agency's Wallet charged?

The agency's wallet is charged for AI messages sent, extra storage and extra AI agents. A small amount for each AI message sent (or you can upgrade to the new Full SaaS Mode to use your own OpenAI API key and avoid this cost).

Cost per AI Message Sent

  • GPT-3.5: $0.005/message.

  • GPT-4 Turbo: $0.05/message.

  • GPT-4o: $0.02/message.

Cost per Extra Storage (Characters)

  • $5/month for 1,000,000 characters.

Cost per Extra AI Agent (Not applicable for Full SaaS Mode since they have unlimited AI agents already)

  • $10/month for 1 AI Agent.

When is the Agency's Credit Card charged?

  • When you increase the balance of your wallet manually.

  • When you set your auto-billing threshold and your wallet balance falls below that threshold.

Why is Stammer making this change to a wallet system?

  • We work extremely closely with our subscribers and community (on a daily/ weekly basis with our Discord and Office Hours) to figure out how to improve Stammer.ai. One of the biggest pieces of feedback we've gotten in the last few months is how confusing message credits are to explain to customers. In order to solve this problem we had to redesign how the platform works. Now, with a wallet system we can provide a better user experience and have a better system for usage billing based features like voice, image generation etc. The wallet is just the beginning of the new features that we built based directly on feedback from our customers who helped us refine it along the way.

wallet rebilling

🏦 Client Sub-Account Wallet System 🏦

  • Each client has a sub-account wallet maintained by the client’s credit card.

  • This balance is used to pay for each AI message sent at the price your agency has set.

  • Example: When your client's AI agent (using GPT-4o) sends a message, your agency wallet will be charged $0.02 and at the same time the sub-account's wallet will be charged $0.05 (or whatever price you set as the profit margin for GPT-4o messages).

When is the Client Sub-Account's Wallet charged?

The client's wallet is charged for AI messages sent, extra storage and extra AI agents inside their sub-account based on the prices set by the agency.

message rebilling

When is Client Sub-Account Credit Card charged?

  • When the client increases the balance of their wallet manually.

  • When you or your clients set the auto-billing threshold for the sub-account wallet and wallet balance falls below that threshold.

These payments will charge the client's credit card and are sent directly to the agency's Stripe account as new revenue/ income.

Diagram of sub-account wallet and agency wallet

πŸ—οΈ Updates to the SaaS Configurator

What is the SaaS Configurator?

  • The SaaS configurator allows agencies to build custom subscription packages to use to organize and build offers for clients. After taking feedback from our customers we have updated it substantially to include a ton of new features and control over the different pricing options for each package.

The new SaaS configurator inside Stammer.ai allows agencies to have advanced control over the creation and management of subscription packages and what AI features to include to sell to clients.

These subscriptions will have all of these different customization options.

Plan Details Tab:

  • Package Name

  • Package Tier

  • Package Description

  • Package Features

  • Number of AI Agents

  • Number of Characters for Storage

Pricing Tab:

Agencies have the ability to create multiple different price options for each of their packages. There will be an enable/disable option for each type of subscription so you control what your clients will see.

  • Monthly Price

  • Quarterly Price

  • Yearly Price

Features Tab:

Agencies now have the ability to set what permissions they want to give (or not give) to any client who subscribes to that specific package tier.

  • Permission Options:

    • Create Chatbot

    • View Chatbot Dashboard

    • Access Chatbot Settings

    • Delete Chatbot

    • Access Knowledge Base

    • Access Leads

    • Access Scheduling

    • View Conversations

    • Customize Appearance

    • Access Integrations

    • Access API

Trials & Credits Tab:

Activate/Deactivate Free Trial:

  • You can set a free trial period for your subscription plans and choose how many days the trial lasts. When your clients sign up, they will enter their credit card details but won't be charged until the trial period ends.

Complimentary Credit:

  • You can give free credit when clients purchase a subscription plan, either as a one-time credit or recurring monthly credit. This credit will be added to the client's sub-account wallet balance.

Message Re-billing Tab:

This page shows how to set markup margins for different AI message models, allowing you to control the cost charged to customers and the profit per message for each model.

🀝 For Existing Subscribers

First of all, thank you for your continued support!

We've heard your feedback so here's all the goodies we made for ya:

  1. Your subscription price will stay the same or get cheaper (depending what you're paying right now.

  2. Everything is going to work the exact same you just now have more control. All of your AI agents (and your sub-account's AI agents) will continue to work the exact same way.

  3. Message credits will be being converted into a wallet balance at the rate of 1 Message Credit = $0.003. You will have a Agency Wallet Balance. Your Clients will have Sub-Account Wallet Balance.

  4. Usage is getting cheaper. Instead of "5 message credits" for a GPT-4o message, we are simplifying to a 'cost per message' that will be deducted from your agency wallet balance. GPT-4o = $0.02 /message. GPT-4 Turbo = $0.05 /message. GPT-3.5 Turbo = $0.005 /message.

  5. AI agents inside each client sub-account will have a balance that is used to pay for each AI message sent. As an agency you will set the profit margin for each AI message sent for each of your clients.

  6. You will have a Storage Balance of characters. This is the amount of data that you and your clients can upload to your AI agent's knowledge base. You can upsell additional storage to your clients and keep 100% of the profits.

  7. With this update you have more control and customization over the subscriptions you sell to your clients.

  8. If you signed up before 7/10/24 you will receive a bonus of up to $1,000 added to your wallet balance and a bonus of 1,000,000 characters added to your storage balance. Schedule meeting to get your bonus.

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Stammer.ai

Posted by the Stammer.ai team.

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