Stammer.ai Support

How can we help?

Documentation

Our comprehensive documentation covers everything from getting started guides to advanced features. Browse through tutorials, FAQs, and best practices to make the most of our platform.

Submit a Support Ticket

Need personalized help? Submit a support ticket with the following information:

- Copy support info from your AI agent

- Explain your issue in detail

- Provide a Loom video demonstrating the problem

- Include any error messages you've encountered

- You will receive a response within 24 hours or less

Join Discord

Connect with our community on Discord. Get quick answers from other users, share your experiences, and stay updated with the latest announcements. Our team also monitors Discord channels for common issues and questions.

YouTube Tutorials

Visual learner? Check out our YouTube channel for step-by-step video tutorials. We regularly publish content on new features, tips and tricks, and solutions to common problems. Subscribe to stay updated with our latest releases.

Live Support Options

Weekly Office Hours

Join our weekly office hours held every Tuesday from 11am to 11:30am PST (Los Angeles time). Bring your questions and get live answers from our product team. Office hours are conducted via Zoom and are open to all users.

- Recordings of every meeting are uploaded to our YouTube

- Available every Tuesday from 11:00am - 11:30am PST

Schedule 1-on-1 Onboarding

Need dedicated support? Schedule a one-on-one appointment with a member of our customer success team. During this 30-minute call, we'll address your specific needs and help you optimize your use of our platform. Full SaaS Mode subscribers get priority scheduling.

Daily Support Call

Need immediate help? Book a 30-minute troubleshooting call with our support team. Available Monday through Friday, these focused sessions help diagnose and solve your specific issues with guidance from our technical experts.

- 30 minutes of dedicated troubleshooting

- Screen sharing capabilities

- Direct access to technical specialists

- Available every weekday from 11:30am - 12:00pm PST

Thursday Agency Accelerator

Join our weekly Agency Accelerator call every Thursday and learn how to scale your business with Stammer.ai. This specialized session focuses on agency-specific strategies, workflows, and best practices.

- Agency-focused growth strategies

- Client management workflows

- Scaling tips from successful agencies

- Available every Thursday from 11:00am - 11:30am PST

Join Agency Accelerator