Hello,
Thank you for reaching out about the API connection issue. Authentication errors typically occur due to one of three reasons:
- Incorrect API keys
- Missing authorization headers
- Expired tokens
I'd recommend checking our detailed troubleshooting guide here:
📄
API Authentication Guide
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If you're still experiencing issues after following those steps, please share your request headers (with sensitive data redacted) and I'd be happy to take a closer look.
Best regards,
Your Support Team